Plans
Roles
Support
Customers
The complete Software Engineering Intelligence platform
Get the full suite of Plandek intelligence tools for actionable delivery insights at every level
Book Demo
PRODUCT OVERVIEW
USEFUL PAGES
Data-driven insights for engineering leaders
2025 Software Delivery Benchmark Report
Download Now
PRICING
ABOUT
ACADEMY
Solutions
Platform
Pricing
About
Academy
Your voice matters: Join the GenAI adoption conversation - contribute to our industry research.
Written by
Escaped Defects tracks the number of defects for a deployment that were identified after the release date (i.e. by customers using the product). As such, this metric counts the number of defects that evaded the QA and testing process during software development.
As the central objective of Agile software delivery is ‘..the early and continuous delivery of valuable software..’, Escaped Defects is a core Agile quality metric and represents a core objective of effective Agile DevOps.
Experienced Agile teams will closely track this metric and attempt to understand why the development and testing process has allowed these defects to be released.
Furthermore, as Agile teams become more data-driven, it is important to consider Escaped Defects relative to other key Agile delivery metrics such as Story Points Delivered and Cycle Time. It is not uncommon for quality to suffer as velocity increases, given the fact that every action has a reaction.
The chart above illustrates how an end-to-end delivery metrics dashboard like Plandek can help track Escaped Defects relative to other key Agile delivery metrics. The chart shows the relationship between Escaped Defects and Story Points Delivered, a key velocity metric.
Delivery metrics dashboards like Plandek enable you to analyse delivery, engineering and DevOps metrics in several different ways.
For example, you can analyse the type of Escaped Defect by source. The chart below shows Escaped Defects tracked by priority – from P1 (Priority 1) to P4. And this can be viewed by the programme.
Escaped Defects drill-down chart | Plandek Delivery and Engineering Quality Dashboard
Escaped Defects is one of many Agile delivery metrics. As such it is often used as part of a ‘balanced scorecard’ of agile delivery and DevOps metrics surfaced in real-time.
Other Agile quality metrics include:
Examples of these are shown below in this typical Plandek Delivery and Engineering Quality dashboard.
Xcelerate Quality Dashboard | Plandek
Escaped Defects are a key delivery metric tracked to ensure that software quality is maintained. Tracking this metric is particularly important for:
Looking to learn more about Escaped Defects and other value stream metrics? Take a look at our other related resources below:
Plandek is an intelligent analytics platform that helps software engineering teams deliver value faster and more predictably.
Celebrated by Gartner and Forrester as a ‘leading global vendor’, Plandek mines data from delivery teams’ toolsets and allows them to optimise their delivery process using both intelligent insights and predictive analytics.
Co-founded in 2017 by Dan Lee (founder of Globrix) and Charlie Ponsonby (founder of Simplifydigital), Plandek is based in London and currently services the UK, Europe, the Middle East and North America.
Find out more about Plandek here: The Plandek Difference.
Download
Free managed POC available.