Thought Leadership

The Academy regularly publishes a range of expert insight and practical advice, including research studies, practical guides, whitepapers, and webinar Masterclasses.

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  • G2 Fall 2026 Easiest To Do Business With Enterprise
  • G2 Fall 2026 Europe High Performer
  • G2 Fall 2026 High Performer
  • 4.5 Rating from software advice
  • 4.5 rating from  capterra
  • AICPA SOC badge — SOC for Service Organizations compliance certification
  • Crozdesk Happiest Users badge — High User Satisfaction 2023
  • Software Advice Best Customer Support award badge 2022
  • G2 Fall 2025 High Performer Enterprise badge
  • SD Times 100 award badge 2023
  • G2 Fall 2025 Easiest To Do Business With Enterprise badge
  • G2 Fall 2025 Best Support Enterprise badge
  • G2 Fall 2026 Easiest To Do Business With Enterprise
  • G2 Fall 2026 Europe High Performer
  • G2 Fall 2026 High Performer
  • 4.5 Rating from software advice
  • 4.5 rating from  capterra
  • AICPA SOC badge — SOC for Service Organizations compliance certification
  • Crozdesk Happiest Users badge — High User Satisfaction 2023
  • Software Advice Best Customer Support award badge 2022
  • G2 Fall 2025 High Performer Enterprise badge
  • SD Times 100 award badge 2023
  • G2 Fall 2025 Easiest To Do Business With Enterprise badge
  • G2 Fall 2025 Best Support Enterprise badge
  • G2 Fall 2026 Easiest To Do Business With Enterprise
  • G2 Fall 2026 Europe High Performer
  • G2 Fall 2026 High Performer
  • 4.5 Rating from software advice
  • 4.5 rating from  capterra
  • AICPA SOC badge — SOC for Service Organizations compliance certification
  • Crozdesk Happiest Users badge — High User Satisfaction 2023
  • Software Advice Best Customer Support award badge 2022
  • G2 Fall 2025 High Performer Enterprise badge
  • SD Times 100 award badge 2023
  • G2 Fall 2025 Easiest To Do Business With Enterprise badge
  • G2 Fall 2025 Best Support Enterprise badge