Your strategic partner for engineering productivity

We do customer success differently. Improve engineering productivity and manage your AI transition, with experts beside you.

  • "Plandek provides deep visibility into the entire software delivery lifecycle"

    John B. Agile Delivery Lead, Enterprise

  • "Their responsiveness and willingness made us feel valued as customers"

    Kathryn E. Enterprise

  • "Great customer support are really propmt and helped me with the queries I had"

    Tushar B. Enterprise

  • "Plandek is straightforward to integrate with Jira and Github"

    Danny L. Developer, Enterprise

  • "Very easy to integrate with Jira and Github - setup was smoother than expected"

    Rohan J. Data Engineer, SMB

  • "With Plandek, we can easily follow how our SCRUM team performs overall"

    Gergely T. IT-Teamleiter, Mid-Market

  • "Plandek provides deep visibility into the entire software delivery lifecycle"

    John B. Agile Delivery Lead, Enterprise

  • "Their responsiveness and willingness made us feel valued as customers"

    Kathryn E. Enterprise

  • "Great customer support are really propmt and helped me with the queries I had"

    Tushar B. Enterprise

  • "Plandek is straightforward to integrate with Jira and Github"

    Danny L. Developer, Enterprise

  • "Very easy to integrate with Jira and Github - setup was smoother than expected"

    Rohan J. Data Engineer, SMB

  • "With Plandek, we can easily follow how our SCRUM team performs overall"

    Gergely T. IT-Teamleiter, Mid-Market

  • "Plandek provides deep visibility into the entire software delivery lifecycle"

    John B. Agile Delivery Lead, Enterprise

  • "Their responsiveness and willingness made us feel valued as customers"

    Kathryn E. Enterprise

  • "Great customer support are really propmt and helped me with the queries I had"

    Tushar B. Enterprise

  • "Plandek is straightforward to integrate with Jira and Github"

    Danny L. Developer, Enterprise

  • "Very easy to integrate with Jira and Github - setup was smoother than expected"

    Rohan J. Data Engineer, SMB

  • "With Plandek, we can easily follow how our SCRUM team performs overall"

    Gergely T. IT-Teamleiter, Mid-Market

Engineering productivity
takes more than software

Real improvements come from expert guidance, tailored implementation, and continuous optimization—not software alone.

Your very own Agile and AI Transition Manager

Your named Plandek partner has built their career in software delivery. Together, our Customer Success team brings 35+ years of industry experience and insight from over 2,500 engineering teams like yours. They work with you to understand your delivery system, interpret productivity signals, and shape your delivery strategy.

Your named Plandek partner has built their career in software delivery. Together, our Customer Success team brings 35+ years of industry experience and insight from over 2,500 engineering teams like yours. They work with you to understand your delivery system, interpret productivity signals, and shape your delivery strategy.

Your very own Agile and AI Transition Manager

Your named Plandek partner has built their career in software delivery. Together, our Customer Success team brings 35+ years of industry experience and insight from over 2,500 engineering teams like yours. They work with you to understand your delivery system, interpret productivity signals, and shape your delivery strategy.

Work with experts to make productivity stick

Benefit from regular check-ins and Quarterly Business Reviews, delivered face-to-face where possible or remotely. Your Agile and AI Transition Manager will work with you to benchmark performance, diagnose constraints, and turn your productivity data into strategic direction.

Benefit from regular check-ins and Quarterly Business Reviews, delivered face-to-face where possible or remotely. Your Agile and AI Transition Manager will work with you to benchmark performance, diagnose constraints, and turn your productivity data into strategic direction.

Work with experts to make productivity stick

Benefit from regular check-ins and Quarterly Business Reviews, delivered face-to-face where possible or remotely. Your Agile and AI Transition Manager will work with you to benchmark performance, diagnose constraints, and turn your productivity data into strategic direction.

Expert support that turns insight into improvement

Most SaaS customer success is built around onboarding and renewals. Plandek is your strategic partner for turning insight into action, and action into results.

1

Plan

Define clear productivity goals, KPIs and priorities that align with your engineering OKRs and business strategies.

2

Configure

Integrate your DevOps toolset, clean up messy data, and configure dashboards that reflect your goals, workflows and teams.

3

Embed

Help leaders, managers, and teams use Plandek to make better engineering decisions, improve faster, and stay aligned.

4

Accelerate

Use Quarterly Business Reviews and regular check-ins to translate insights into opportunities, priorities, and better outcomes.

Expert support at every level

Engineering Leaders
Engineering Leaders
Engineering Leaders

Set AI transition goals, align engineering KPIs, track productivity progress, and report value, risk and impact to stakeholders.

Set AI transition goals, align engineering KPIs, track productivity progress, and report value, risk and impact to stakeholders.

Engineering Managers
Engineering Managers
Engineering Managers

Improve engineering health, act on developer experience feedback, remove delivery constraints, and help teams adapt to AI-led ways of working.

Improve engineering health, act on developer experience feedback, remove delivery constraints, and help teams adapt to AI-led ways of working.

Team Leads & Scrum Masters
Team Leads & Scrum Masters
Team Leads & Scrum Masters

Use Dekka AI, delivery signals and engineer feedback to surface blockers, reduce ceremony prep, and stay in flow.

Use Dekka AI, delivery signals and engineer feedback to surface blockers, reduce ceremony prep, and stay in flow.

Finance and Operations
Finance and Operations
Finance and Operations

Connect engineering activity to value delivery, manage AI risk, measure the ROI of your AI initiatives, and measure business outcomes.

Connect engineering activity to value delivery, manage AI risk, measure the ROI of your AI initiatives, and measure business outcomes.

Benefit from 35+ years of
software delivery experience

Pranav Lakhotia
Pranav Lakhotia

Head of Customer Success

Former Manager at Deloitte with 11 years of industry experience

Dawood Hussain
Dawood Hussain

Senior Agile & AI Transition Consultant

Former Senior Consultant at Deloitte

Matt Simpson
Matt Simpson

Senior Agile & AI Transition Consultant

Six years in software delivery management

Dom Sellers
Dom Sellers

Agile & AI Transition Consultant

Former Technical Business Analyst at Arcturis

Sheraz Shahid
Sheraz Shahid

Senior Agile & AI Transition Consultant

Five years in software delivery management

A Premium Plan
for complex organizations

Have complex workflows, structures, or improvement goals? Our Premium Plan adds a wide range of bespoke support to keep you moving forward.

Productivity that lasts.
Proven by our customers.

Every Plandek Enterprise customer is assigned one of our deep domain experts to help customers at all levels, from senior leadership roles to the engineering team.

Every Plandek Enterprise customer is assigned one of our deep domain experts to help customers at all levels, from senior leadership roles to the engineering team.

  • If you want to know if engineering is running efficiently, Plandek gives you the complete picture. If I could take one product with me to a new company, it would be Plandek, and I did that when I joined PEI Group.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Darren Thorpe

    Chief Product Officer, PEI Group

  • As we accelerated with AI, we’d see productivity improve, then plateau. Plandek helped us identify the next high-value constraint so we could unlock the next stage of improvement.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Beccy Weeks

    Chief AI Officer, Citation

  • We’ve been really able to demystify what was once previously a really complex engineering process… and really build a better conversation around what it means to build good product software.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Gary Stevens

    Director of Engineering, Trainline

  • Predictability, while good, isn’t what we’re trying to optimise now. It is about speed to market. It will become table stakes: if you’re a technology business, you should be able to deliver software in no time at all. If you can’t, there’s a business problem looming.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    James Cameron-Williams

    CPTO, OAG

  • The data provides a mirror. It’s not just showing us where the problems are, it gives us the starting point for the conversations we need to have with our teams.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Niklas Lundborg

    CTO, Bokio

  • Plandek provides industry experts who tailor to our needs… Plandek are leaders in this space so we need to tap into this experience.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Daniel Pierce

    Sr Director of Data & Analytics, Sage

  • If you want to know if engineering is running efficiently, Plandek gives you the complete picture. If I could take one product with me to a new company, it would be Plandek, and I did that when I joined PEI Group.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Darren Thorpe

    Chief Product Officer, PEI Group

  • As we accelerated with AI, we’d see productivity improve, then plateau. Plandek helped us identify the next high-value constraint so we could unlock the next stage of improvement.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Beccy Weeks

    Chief AI Officer, Citation

  • We’ve been really able to demystify what was once previously a really complex engineering process… and really build a better conversation around what it means to build good product software.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Gary Stevens

    Director of Engineering, Trainline

  • Predictability, while good, isn’t what we’re trying to optimise now. It is about speed to market. It will become table stakes: if you’re a technology business, you should be able to deliver software in no time at all. If you can’t, there’s a business problem looming.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    James Cameron-Williams

    CPTO, OAG

  • The data provides a mirror. It’s not just showing us where the problems are, it gives us the starting point for the conversations we need to have with our teams.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Niklas Lundborg

    CTO, Bokio

  • Plandek provides industry experts who tailor to our needs… Plandek are leaders in this space so we need to tap into this experience.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Daniel Pierce

    Sr Director of Data & Analytics, Sage

  • If you want to know if engineering is running efficiently, Plandek gives you the complete picture. If I could take one product with me to a new company, it would be Plandek, and I did that when I joined PEI Group.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Darren Thorpe

    Chief Product Officer, PEI Group

  • As we accelerated with AI, we’d see productivity improve, then plateau. Plandek helped us identify the next high-value constraint so we could unlock the next stage of improvement.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Beccy Weeks

    Chief AI Officer, Citation

  • We’ve been really able to demystify what was once previously a really complex engineering process… and really build a better conversation around what it means to build good product software.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Gary Stevens

    Director of Engineering, Trainline

  • Predictability, while good, isn’t what we’re trying to optimise now. It is about speed to market. It will become table stakes: if you’re a technology business, you should be able to deliver software in no time at all. If you can’t, there’s a business problem looming.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    James Cameron-Williams

    CPTO, OAG

  • The data provides a mirror. It’s not just showing us where the problems are, it gives us the starting point for the conversations we need to have with our teams.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Niklas Lundborg

    CTO, Bokio

  • Plandek provides industry experts who tailor to our needs… Plandek are leaders in this space so we need to tap into this experience.

    Profile photo of Stuart Pearce, Portfolio CTO at Hg Capital

    Daniel Pierce

    Sr Director of Data & Analytics, Sage

Ready to make engineering productivity stick?

Partner with Customer Success experts who’ve helped more than 2,500 engineering teams improve productivity and deliver measurable business outcomes.