
Plandek Premium Service
Get board-ready evidence of your software delivery performance, and bespoke support to adapt the platform, improve your delivery practices, and keep productivity improvement moving.
Features
Dedicated Agile Success Manager
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Monthly checkpoints
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Quarterly business reviews
Includes benchmarking
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Plandek Concierge
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In-product support
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Initial training session
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Follow-up training sessions
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Flexible training plan
Tailored to your rollout strategy
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Custom videos and instructional guides
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Up to 8 hours per month of coaching
Needs-based and agreed with each client
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Bootcamps
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Multi-channel support
Slack, Microsoft Teams, email or in-product chat
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Success planning workshop
Align on engineering outcomes, link them to business objectives and agree measurable targets
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Custom template tutorials
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Included Premium services
Purchasing Premium requires selecting at least one of the following services. Customers may choose one or both.
Semi-annual health check audits
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Monthly Engineering & Impact Assessment Reports
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Platform features
SSO
From Β£2,400 per year
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Groupings API
From Β£3,000 per year
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On-premise data gathering
From Β£600 per year
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Features
Dedicated Agile Success Manager
ο
Monthly checkpoints
ο
Quarterly business reviews
Includes benchmarking
ο
Plandek Concierge
ο
In-product support
ο
Initial training session
ο
Follow-up training sessions
ο
Flexible training plan
Tailored to your rollout strategy
ο
Custom videos and instructional guides
ο
Up to 8 hours per month of coaching
Needs-based and agreed with each client
ο
Bootcamps
ο
Multi-channel support
Slack, Microsoft Teams, email or in-product chat
ο
Success planning workshop
Align on engineering outcomes, link them to business objectives and agree measurable targets
ο
Custom template tutorials
ο
Included Premium services
Purchasing Premium requires selecting at least one of the following services. Customers may choose one or both.
Semi-annual health check audits
ο
Monthly Engineering & Impact Assessment Reports
ο
Platform features
SSO
ο
Groupings API
ο
On-premise data gathering
ο
Premium
Standard
Premium
Standard
Features
Dedicated Agile Success Manager
ο
ο
Monthly checkpoints
ο
ο
Quarterly business reviews
Includes benchmarking
ο
ο
Plandek Concierge
ο¨
ο
In-product support
ο
ο
Initial training session
ο
ο
Follow-up training sessions
ο
ο
Flexible training plan
Tailored to your rollout strategy
ο¨
ο
Custom videos and instructional guides
ο¨
ο
Up to 8 hours per month of coaching
Needs-based and agreed with each client
ο¨
ο
Bootcamps
ο¨
ο
Multi-channel support
Slack, Microsoft Teams, email or in-product chat
ο
ο
Success planning workshop
Align on engineering outcomes, link them to business objectives and agree measurable targets
ο
ο
Custom template tutorials
ο¨
ο
Included Premium services
Purchasing Premium requires selecting at least one of the following services. Customers may choose one or both.
Semi-annual health check audits
ο¨
ο
Monthly Engineering & Impact Assessment Reports
ο¨
ο
Platform features
SSO
From Β£2,400 per year
ο
Groupings API
From Β£3,000 per year
ο
On-premise data gathering
From Β£600 per year
ο
Trusted by the worldβs leading engineering teams
Trusted by the worldβs leading engineering teams
Evidence for the board. Action for your teams.
Evidence for the board. Action for your teams.

Semi-annual health check
Your health check is an independent review of your software engineering data from the last two to three quarters. Delivered as a benchmarked report, it enables you to show stakeholders where performance is improving, where risk remains, and where to focus next.
Your health check is an independent review of your software engineering data from the last two to three quarters. Delivered as a benchmarked report, it enables you to show stakeholders where performance is improving, where risk remains, and where to focus next.

Semi-annual health check
Your health check is an independent review of your software engineering data from the last two to three quarters. Delivered as a benchmarked report, it enables you to show stakeholders where performance is improving, where risk remains, and where to focus next.

Engineering Impact & Performance Assessments
Your monthly Plandek EIPA report shows each individualβs contribution and influence across the SDLC, how effectively they orchestrate AI tools, and the system context shaping their work.
Your monthly Plandek EIPA report shows each individualβs contribution and influence across the SDLC, how effectively they orchestrate AI tools, and the system context shaping their work.

Engineering Impact & Performance Assessments
Your monthly Plandek EIPA report shows each individualβs contribution and influence across the SDLC, how effectively they orchestrate AI tools, and the system context shaping their work.

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Premium Plan Exclusive
The Plandek Concierge
The Plandek Concierge
As your teams, workflows, and priorities change, Premium concierge support enables you to keep Plandek in sync with your engineering org and business objectives.
As your teams, workflows, and priorities change, Premium concierge support enables you to keep Plandek in sync with your engineering org and business objectives.
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Template and dashboard checks
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Jira/Azure data hygiene management
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Data connection management
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Data mapping
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Custom field setup
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User permissions training βrefreshersβ for teams who need them

ξ
Premium Plan Exclusive
The Plandek Concierge
As your teams, workflows, and priorities change, Premium concierge support enables you to keep Plandek in sync with your engineering org and business objectives.
ο
Template and dashboard checks
ο
Jira/Azure data hygiene management
ο
Data connection management
ο
Data mapping
ο
Custom field setup
ο
User permissions training βrefreshersβ for teams who need them

ξ
Premium Plan Exclusive
Bespoke training
and coaching
Bespoke training
and coaching
Every organization adopts Plandek differently. Premium gives your teams bespoke training and coaching that fits your structure, workflows, goals, and maturity.
Every organization adopts Plandek differently. Premium gives your teams bespoke training and coaching that fits your structure, workflows, goals, and maturity.
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All the training programs included in Standard
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Flexible training plan tailored to your rollout strategy
ο
Custom videos and instructional guides for your templates
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Up to 8 hours per month additional coaching
ο
On-site or virtual bootcamps for training or use-case exploration

ξ
Premium Plan Exclusive
Bespoke training
and coaching
Every organization adopts Plandek differently. Premium gives your teams bespoke training and coaching that fits your structure, workflows, goals, and maturity.
ο
All the training programs included in Standard
ο
Flexible training plan tailored to your rollout strategy
ο
Custom videos and instructional guides for your templates
ο
Up to 8 hours per month additional coaching
ο
On-site or virtual bootcamps for training or use-case exploration

Hear from teams that benefit from Premium Package
Every Plandek Enterprise customer is assigned one of our deep domain experts to help customers at all levels, from senior leadership roles to the engineering team.
Every Plandek Enterprise customer is assigned one of our deep domain experts to help customers at all levels, from senior leadership roles to the engineering team.

If you want to know if engineering is running efficiently, Plandek gives you the complete picture. If I could take one product with me to a new company, it would be Plandek, and I did that when I joined PEI Group.

Darren Thorpe
Chief Product Officer, PEI Group

As we accelerated with AI, weβd see productivity improve, then plateau. Plandek helped us identify the next high-value constraint so we could unlock the next stage of improvement.

Beccy Weeks
Chief AI Officer, Citation

Weβve been really able to demystify what was once previously a really complex engineering processβ¦ and really build a better conversation around what it means to build good product software.

Gary Stevens
Director of Engineering, Trainline

Predictability, while good, isnβt what weβre trying to optimise now. It is about speed to market. It will become table stakes: if youβre a technology business, you should be able to deliver software in no time at all. If you canβt, thereβs a business problem looming.

James Cameron-Williams
CPTO, OAG

The data provides a mirror. Itβs not just showing us where the problems are, it gives us the starting point for the conversations we need to have with our teams.

Niklas Lundborg
CTO, Bokio

Plandek provides industry experts who tailor to our needs⦠Plandek are leaders in this space so we need to tap into this experience.

Daniel Pierce
Sr Director of Data & Analytics, Sage

If you want to know if engineering is running efficiently, Plandek gives you the complete picture. If I could take one product with me to a new company, it would be Plandek, and I did that when I joined PEI Group.

Darren Thorpe
Chief Product Officer, PEI Group

As we accelerated with AI, weβd see productivity improve, then plateau. Plandek helped us identify the next high-value constraint so we could unlock the next stage of improvement.

Beccy Weeks
Chief AI Officer, Citation

Weβve been really able to demystify what was once previously a really complex engineering processβ¦ and really build a better conversation around what it means to build good product software.

Gary Stevens
Director of Engineering, Trainline

Predictability, while good, isnβt what weβre trying to optimise now. It is about speed to market. It will become table stakes: if youβre a technology business, you should be able to deliver software in no time at all. If you canβt, thereβs a business problem looming.

James Cameron-Williams
CPTO, OAG

The data provides a mirror. Itβs not just showing us where the problems are, it gives us the starting point for the conversations we need to have with our teams.

Niklas Lundborg
CTO, Bokio

Plandek provides industry experts who tailor to our needs⦠Plandek are leaders in this space so we need to tap into this experience.

Daniel Pierce
Sr Director of Data & Analytics, Sage

If you want to know if engineering is running efficiently, Plandek gives you the complete picture. If I could take one product with me to a new company, it would be Plandek, and I did that when I joined PEI Group.

Darren Thorpe
Chief Product Officer, PEI Group

As we accelerated with AI, weβd see productivity improve, then plateau. Plandek helped us identify the next high-value constraint so we could unlock the next stage of improvement.

Beccy Weeks
Chief AI Officer, Citation

Weβve been really able to demystify what was once previously a really complex engineering processβ¦ and really build a better conversation around what it means to build good product software.

Gary Stevens
Director of Engineering, Trainline

Predictability, while good, isnβt what weβre trying to optimise now. It is about speed to market. It will become table stakes: if youβre a technology business, you should be able to deliver software in no time at all. If you canβt, thereβs a business problem looming.

James Cameron-Williams
CPTO, OAG

The data provides a mirror. Itβs not just showing us where the problems are, it gives us the starting point for the conversations we need to have with our teams.

Niklas Lundborg
CTO, Bokio

Plandek provides industry experts who tailor to our needs⦠Plandek are leaders in this space so we need to tap into this experience.

Daniel Pierce
Sr Director of Data & Analytics, Sage
Ready to unlock more value from Plandek?
Premium combines expert guidance, bespoke services and ongoing optimisation to help your organisation improve engineering productivity and demonstrate business impact
Platform
Platform
Contact us
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UK Office
Unit 313 The Print Rooms, 164-180
Union St, London SE1 0LH
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US Office
Floor 4, 1515 Mockingbird Ln,
Charlotte, NC 28209, USA

















