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Opening up the Black Box: Key Metrics for Better Understanding Software Delivery Effectiveness

Introduction

Software delivery effectiveness is often little understood by portco Boards, stakeholders and PE Value Creation teams. What is a ‘balanced scorecard’ of metrics that CTOs can use to better communicate productivity and ROI with Boards and stakeholders?

This guide will help technology leaders and partners to understand software delivery effectiveness by:

Understanding ‘what good looks like’ in engineering - the key metrics to track and drive R&D ROI
Exploring what you should be asking for in Board reporting from CTOs (with example dashboard reports to evidence)
Showcasing how to apply improved technology KPIs at portcos and accelerate value delivery, with intelligent analytics

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