Our Premium Service package helps your engineering teams to adopt Plandek from day one and continuously improving beyond the metrics. Explore Pricing and Plans →
Our knowledgeable team will perform bi-annual health checks, to review your progress and help steer improvements.
Gain access to exclusive benchmark insights to see how your performance compares to other similar businesses.
Our concierge service ensures that all of your day-to-day needs are met, so you can focus on what matters most to your business.
We can cater to bespoke training needs to support your unique team structures.
Gain access to Single Sign-On (SSO) to provide a more seamless user experience with improved security.
One-hour workshop to facilitate conversations on desired outcomes and guide you on the necessary metrics.
Our Premium package is an enhanced service to help you and your teams adopt Plandek from day one. Plus, our in-house experts will help you to keep driving continuous improvements and pushing what Plandek can do for you next.
“Simple but powerful. The customer support has been fantastic. Integrations are easy to set up and manage and we have been able to use the interconnected data to drive internal conversations about team dynamic and workload much more effectively.
Being able to view datasets across both time periods and named Sprints is a real bonus.”
Verified G2 Review – Marcus M
Full review →
“The essential tool to support teams in modern software delivery. Plandek helps teams to understand their areas for improvement in a way that the default charts in Jira don’t enable. It helps us fully understand how we are working and what parts of our processes are bottlenecks, and what parts are being impacted by the improvements that we make.”
Verified G2 Review – Ramsay A.
Full review →
“The tool you wish your ticketing system already had. It lets you view your Jira tickets (and other data you may push such as deploy times) in a highly configurable, easy to understand charts. [Plandek] have great support and they are quick to respond to your questions and requests.”
Verified G2 Review
Full review →
“Insightful metrics for all Agile teams. Plandek helps us make informed decisions about what metrics to concentrate on. We don’t have to fight with a UI in different applications to analyse the data; it’s all in one place and integrated across all the services we use.”
Verified G2 Review
Full review →
To compare our plans and available add-ons, please see Pricing & Plans →
For our Premium customers, we provide an independent bi-annual review, highlighting the successes you’ve had and to make expert recommendations for your ongoing continual improvement agenda.
This review can be performed at a product or aggregate level, depending on the structure of your R&D. We are happy to tailor this audit to ensure it aligns with your strategic initiatives and focus areas.
Want to better understand where you sit, relative to similar companies, alongside the improvements you’ve made over the last few quarters? Each quarter, we provide a review of which percentile you sit in comparatively, as well as where you were in previous quarters, so you can quickly identify opportunities for improvement.
*Also available as individual add-on service
Many of our clients have bespoke training needs to support their unique team structures and environments.
Our Premium package provides a flexible approach to ensure the rollout is a success, including:
● A flexible training plan that caters to your preferred rollout strategy
● Unlimited training ‘refreshers’ for teams who need them
● Follow-up sessions with teams to help with Q&A and use cases
● Dedicated onboarding video to greet new users to Plandek
● Custom videos or instructional guides for your templates
Our concierge service ensures that all of your day-to-day needs are met, so you can focus on what matters most. As part of our Premium concierge service, Plandek can help with the following areas:
Improving your team’s efficiency with Plandek starts from before you even log in. Gain access to Single Sign-On (SSO) as a Plandek Premium user, for a more seamless user experience with improved security.
Our Premium package includes a one-hour workshop, where our Customer Success team will help facilitate a conversation on your desired outcomes and guide you on the metrics that will help you drive adoption and success.
We will also help you set up customised templates so these can easily be rolled-out across your teams.
Every Plandek Enterprise customer is assigned one of our deep domain experts to help customers at all levels, from senior leadership roles to the engineering team.
Enterprise-level intelligent analytics to accelerate your roadmap delivery & improve delivery capability. Including over 50+ metrics, OTB dashboards & custom configurations to build the insights you need.
Free technical POC available for Enterprise features.
