Upcoming Metrics Masterclass Webinar: How Quality Metrics can drive engineering excellence.

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Debugging Delivery: How Quality Metrics Unlock High-Performing Teams

Metrics Masterclass: How Quality Metrics Unlock High-Performing Teams

Date:

Thursday 31st July

Time:

4pm BST | 8am PT | 11am ET

Duration:

45 minutes

Join us for the next session in Plandek’s Metrics Masterclass series, where we dive into Quality – one of the Four Pillars of Engineering Productivity, alongside Speed, Predictability, and Focus.

This session is all about embedding quality into the heart of your delivery process – not just to reduce defects, but to unlock capacity, increase customer satisfaction, and boost developer confidence.

What this masterclass covers

We’ll show you how to:

  • Understand and take action on key Quality metrics, including: Bug Resolution Time, Stories Delivered to Bugs Raised Ratio and Bugs Resolved to Bugs Raised Ratio
  • Spot trends in defect resolution that could be draining team focus and limiting roadmap delivery.
  • Use engineering analytics to identify quality hotspots across teams and product areas – so you can shift from reactive to proactive resolution.

Bonus Highlight: We’ll demonstrate how SmartView, Plandek’s intelligent analytics layer, helps teams identify quality risks early in the development process, enabling tighter feedback loops, faster triage, and improved collaboration between engineering and QA.

Why quality metrics matter in software delivery

Quality isn’t just about fewer bugs – it’s about building healthier delivery systems:

  • Improved engineering confidence in code stability
  • Reduced unplanned work and disruption
  • Faster, more reliable releases
  • More time spent on building value, not fixing problems

Whether you’re working to stabilize high-defect areas or want to scale quality improvements across your organization, this masterclass gives you the tools and insight to build a resilient, high-performing delivery pipeline.

Meet the host

Senior Agile Success Manager, Plandek

Harneet Kaur

Senior Agile Success Manager, Plandek

Harneet Kaur

Harneet holds extensive experience in optimizing software delivery and enhancing engineering productivity across diverse enterprise environments. Currently serving as a Senior Agile Success Manager at Plandek, Harneet partners closely with leading global organizations to leverage Software Engineering Intelligence (SEI) platforms, driving meaningful improvements in predictability, velocity, quality, and overall software delivery effectiveness. With a proven track-record, her experience brings a background in Agile transformation, programme delivery, and client consulting – having led large-scale initiatives across both the private and public sectors to help organizations achieve success with their digital initiatives.

Register now to unlock your quality advantage

Don’t just fix bugs, get ahead of them. Join Plandek’s free masterclass and learn how to use engineering quality metrics to reduce defects, boost delivery confidence, and unlock team capacity.

 

✅ Live demo of SmartView in action
✅ Real-world insights on Bug Resolution Time, Defect Ratios, and more
✅ Built for CTOs, Delivery Leaders, QA, and Engineering Managers