Case Study - How the MoJ increased velocity by 15% by improving engineering efficiency

The team at MoJ used Plandek’s simple set-up process to connect issue tracking, code repos and CI/CD pipelines in a matter of minutes to gain visibility throughout their end-to-end delivery toolchain.

Once connected, the MoJ and Plandek Customer Success team worked collectively to identify a core set of North Star metrics that would underpin their main delivery objectives.

By pairing the outcomes they wanted to achieve with a set of North Star metrics, MoJ was able to align teams, support their growth and generate scalable conversations and learnings across their organisation.

The outcomes they wanted to achieve were:

1. We want to become a more efficient delivery organisation, adopting and promoting Agile principles.
2. We want to establish a highly reliable delivery organisation that regularly meets commitments.
3. We want to ensure that we’re proactively managing quality to delight our users and minimise the potential impact on value delivery.
4. We want our engineers to actively share knowledge and closely collaborate in order to work more efficiently and minimise the risk of consolidated knowledge.