Case Study - How Lucanet Achieved Predictability
& Efficiency in Scrum with Plandek​

The Challenge: Unpredictability & Scope Creep Slowing Delivery

Content: Lucanet is a global software company specializing in solutions for the Office of the CFO, supporting finance teams worldwide. As they transitioned to a SaaS platform and expanded their offering, they needed to optimize their software delivery process to meet ambitious goals.

However, their scrum teams faced significant challenges:

1. Unpredictable sprints – Releases were frequently delayed due to inefficient sprint planning.
2. Mid-sprint scope changes – Stories were often added, removed, or adjusted, causing teams to lose focus.
3. Oversized stories leading to carryover – Large, unmanageable tasks frequently spilled over into future sprints.

Lucanet’s leadership found that while teams had strong opinions on what was causing these inefficiencies, they lacked the data to back them up. They needed a data-driven approach to pinpoint the root causes and optimize their sprints.

Kevin Smith

CTO

"Our partnership with Plandek has enabled us to gain deep insights across our end-to- end product development process, giving us a clear view of where our teams are thriving and where they need support, enabling our teams to drive targeted improvements in our product development process - and ultimately deliver greater value to our customers faster."

The Solution: Measuring & Optimizing Sprint Performance with Plandek

To tackle these challenges, Lucanet implemented Plandek’s advanced delivery intelligence platform to gain real-time visibility into their sprint performance. After working with the Plandek team, they identified two North Star Metrics that would help drive improvement:

1. Target Completion: Measures the percentage of planned story points completed by the end of a sprint, helping teams track how well they execute against their initial goals.
2. Relative Sprint Velocity: A more nuanced metric that considers both planned work and any additional story points brought into a sprint mid-execution—helping Lucanet understand whether teams were underestimating their true capacity.

By tracking these metrics and incorporating them into retrospectives and planning meetings, teams gained deeper insights into their performance and identified two key areas for improvement:

1. Teams were often completing their planned work early, indicating they were underestimating their true velocity.
2. Scope creep was frequent, and teams needed a structured way to manage mid-sprint changes.

The Results: Predictability, Efficiency & Faster Delivery

With these insights in hand, Lucanet took targeted action to improve their sprint process, leading to dramatic improvements in software delivery:

1. More predictable sprints – Higher sprint completion rates with fewer delays.
2. Optimized planning – More accurate sprint forecasts leading to increased efficiency.
3. Smarter decision-making – Data-driven insights enabled teams to adapt and perform at their peak.

By proactively tracking scope changes and adjusting sprint capacity accordingly, Lucanet’s teams gained control over their sprints, improved predictability, and accelerated delivery timelines.

Sergey Völker

Senior Agile Coach

"For us at Lucanet, metrics are like those red markers. They track our progress, help us adapt to challenges, and drive team Improvement. In 2023, partnering with Plandek provided us with tools not only to measure performance but also to listen, learn, and continuously refine our workflows."

The Plandek Difference

Plandek empowers engineering leaders and scrum teams with actionable insights to:

1. Improve delivery predictability – Plan sprints with confidence and reduce overruns.
2. Optimize cycle times – Identify bottlenecks and accelerate feature delivery.
3. Manage scope changes – Gain visibility into unplanned work and its impact.

Discover how Plandek can help your teams deliver with confidence and precision and book your free demo today.