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Optimizing Software Delivery in the Travel Industry: How Agile Metrics Drive Success

The travel industry, valued at a staggering £9 trillion globally, is a battlefield where the stakes are incredibly high. In this fiercely competitive and fast-paced world, companies are constantly under pressure to adapt – quickly and decisively – to shifting market conditions, customer expectations, and unpredictable global disruptions. In such a volatile environment, the ability to deliver software solutions at speed and with precision is not just a competitive edge; it’s the difference between success and failure. With an ever-increasing number of travel bookings and transactions now conducted online, even the smallest delay in software updates, new features, or critical bug fixes can send shockwaves through revenue and customer loyalty. Research reveals that 60% of customers abandon a website if it takes longer than 3 seconds to load, and a staggering 75% of users expect a flawless digital experience across all devices. In this high-pressure climate, ensuring that everything stays on track and is delivered on time is not just important – it’s vital for survival.

At Plandek, we’ve had the privilege of working with some of the world’s most prominent travel organisations, including Trainline and Skyscanner. Over the years, we’ve witnessed firsthand how crucial it is for these companies to navigate the fierce competitive landscape and successfully deliver their sprints with absolute efficiency. In an industry where every second counts, tracking and optimising sprints is no longer optional – it’s a core priority. We help these industry giants maintain their competitive edge by leveraging SmartView Sprints, ensuring the rapid, seamless delivery of stories while identifying critical bottlenecks – such as delays in PRs – that could otherwise jeopardise progress.

 


Travel software development & sprint optimization

Sprint Progress

At a quick glance, you can view the number of tickets or story points in each status group: ‘To Do’, ‘In Progress’, and ‘Done’.

You can customize the statuses you want to appear in each status group by clicking on the cog button at the top right. Read how to here.

Sprint Risk

This section is the “engine” of SmartView Sprints – use the Risk Tracker to ensure your sprint does not face delivery challenges.

Overall Risk Score: Your sprint will be assigned a Risk Score. Without underestimating the hard work our Engineering Team has put into these calculations (see the insights risk calculations guide below), you can think of it as a general rule:

The later I am in the sprint, the higher the risk of an issue arising.

The risk can be low, medium, or high. Since the risk is tied to the time elapsed in the sprint, you can also see the number of days remaining.

Insight Risk Scores: The Risk Score is complemented by Plandek’s Sprint Insights. You can view them out as cards or as list items – just simply click between the view buttons to alternate your view.


Why sprint tracking is crucial for travel companies

In the fast-moving world of travel software development, delays can have significant consequences. Efficient sprint tracking ensures that development teams can identify risks early, streamline workflows, and maintain high delivery velocity. For travel companies, where real-time updates and seamless digital experiences are essential, having clear insights into sprint progress is critical. One key challenge in this process is managing and reducing delays in Pull Requests.

Delayed Pull Requests are one of the most important data points, providing clients with valuable insights. In Plandek Smartview, we analyse historical data for the specific team you’re examining and provide insights when PRs exceed the normal threshold for that team. See the example below. By clicking ‘More Details’ you can access insights into the tickets where the Pull Request is taking longer than expected.


Best sprint tracking tools for travel industry

Selecting the right sprint tracking tool is crucial for travel companies looking to enhance software delivery efficiency. Plandek stands out as a premier solution, offering a suite of advanced features tailored to the unique demands of the travel industry. With real-time insights, predictive risk tracking, and customizable dashboards, Plandek empowers engineering teams to optimize their sprints, reduce delays, and improve overall workflow efficiency. By leveraging actionable sprint insights, travel software teams can drive continuous improvement, ensuring seamless digital experiences for their customers. You can book a free demo, or download our intro deck for more information.


How to optimize software delivery in travel tech

Our travel industry software clients consistently turn to Plandek as their trusted solution for software delivery in travel. With its seamless integration, Plandek offers unmatched ease, convenience, and provides real-time, in-depth insights that empower teams to stay ahead of the curve. By pinpointing bottlenecks at the earliest stages, before they can escalate, it ensures delivery remains smooth and efficient.

The feedback we receive is overwhelmingly positive, and the data speaks for itself—over time, we’ve seen substantial improvements in delivery performance. Happier clients lead to more satisfied customers, allowing our clients to maintain a competitive edge in a fast-paced market. Plandek isn’t just a tool – it’s the ultimate travel software development solution that drives success in software development for travel companies and supports agile metrics for travel software teams.

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