Customer Success Support
Xcelerate provides the framework to harness the power of Plandek to deliver rapid business benefit
Value Stream Metrics Today
Cutting edge Value Stream Management thinking
Plandek is recognised again as a top global vendor in Gartner’s updated ‘DevOps Value Stream Management Platforms’ Market Guide
We’re growing. Join our team and help engineers deliver great software.
Plandek works with a network of trusted partners.Learn more
x | close
Our Customer Success team provides excellent implementation support and can also offer limited (paid for) professional services support if requested.
If you require more extensive consulting support, we engage our trusted partners.
Plandek partners closely with Adaptavist to help clients select metrics, embed Plandek across their organisations and drive a data-led delivery culture.
Adaptavist is a Platinum Atlassian Solutions Partner in EMEA and North America, a Platinum Marketplace Partner, and a trusted Slack partner. It offers expert consultancy including SPC-certified SAFe® implementation, enterprise apps, training, managed services, and licensing solutions.
Founded in 2005, its team spans over 400 employees globally, with a 13,000+ customer base representing more than half of the Fortune 500.
“Our clients are crying out for an analytics solution that integrates seamlessly across their DevOps toolsets – and so we are very excited to bring them Plandek’s best-in-class end-to-end analytics platform.” – Simon Haighton-Williams, Adaptavist CEO
Plandek’s partnership with Accenture, enables Plandek clients to engage with Accenture’s Enterprise Agility team and the Accenture Atlassian Practice.
Our friends at Accenture are very familiar with the Plandek analytics platform and how best to leverage it, in order to drive immediate business value in scaled Agile environments.
For US clients particularly, Plandek has a re-selling and partnership agreement with HyperVelocity.
HyperVelocity Consulting is a leading Atlassian and Agile specialist headquartered in Los Angeles, serving clients locally in Southern California and Enterprise clients globally.
HyperVelocity specialises in complete Agile Transformations with an exclusive focus on the Atlassian suite (JIRA Software, Confluence, Bitbucket, Bamboo) – providing implementation, training, and technical support.
|cookielawinfo-checkbox-advertisement||1 year||Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .|
|cookielawinfo-checkbox-analytics||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".|
|cookielawinfo-checkbox-functional||11 months||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".|
|cookielawinfo-checkbox-necessary||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".|
|cookielawinfo-checkbox-others||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.|
|cookielawinfo-checkbox-performance||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".|
|JSESSIONID||session||Used by sites written in JSP. General purpose platform session cookies that are used to maintain users' state across page requests.|
|bcookie||2 years||LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.|
|lang||session||This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.|
|lidc||1 day||LinkedIn sets the lidc cookie to facilitate data center selection.|
|ac_enable_tracking||1 month||This cookie is set by Active Campaign to denote that traffic is enabled for the website.|
|_ga||2 years||The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.|
|_gat_gtag_UA_108016872_1||1 minute||Set by Google to distinguish users.|
|_gcl_au||3 months||Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.|
|_gid||1 day||Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.|
|_hjAbsoluteSessionInProgress||30 minutes||Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.|
|_hjFirstSeen||30 minutes||Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.|
|_hjid||1 year||This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script.|
|_hjIncludedInPageviewSample||2 minutes||Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.|
|ajs_user_id||never||The cookie is set by Segment.io and is used to analyze how you use the website|
|CONSENT||2 years||YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.|
|bscookie||2 years||This cookie is a browser ID cookie set by Linked share Buttons and ad tags.|
|test_cookie||15 minutes||The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.|
|VISITOR_INFO1_LIVE||5 months 27 days||A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.|
|YSC||session||YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.|
|yt-remote-connected-devices||never||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.|
|yt-remote-device-id||never||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.|
|yt.innertube::nextId||never||This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.|
|yt.innertube::requests||never||This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.|
|ajs_group_id||never||This cookie is set by Segment.io. The purpose of the cookie is currently not identified.|
|AnalyticsSyncHistory||1 month||No description|
|debug||never||No description available.|
|gtm_id||1 year||No description available.|
|intercom-id-q1lp3uef||8 months 26 days 1 hour||No description|
|intercom-session-q1lp3uef||7 days||No description|
|li_gc||2 years||No description|
|prism_253562659||1 month||No description|
|site_identity||2 years 8 months 26 days||No description available.|
|sliguid||5 years||No description available.|
|slireg||7 days||No description available.|
|slirequested||5 years||No description available.|
|UserMatchHistory||1 month||Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.|