Customer Success Support
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Our Customer Success team provides excellent implementation support and can also offer limited (paid for) professional services support if requested.
If you require more extensive consulting support, we engage our trusted partners.
Plandek partners closely with Adaptavist to help clients select metrics, embed Plandek across their organisations and drive a data-led delivery culture.
Adaptavist is a Platinum Atlassian Solutions Partner in EMEA and North America, a Platinum Marketplace Partner, and a trusted Slack partner. It offers expert consultancy including SPC-certified SAFe® implementation, enterprise apps, training, managed services, and licensing solutions.
Founded in 2005, its team spans over 400 employees globally, with a 13,000+ customer base representing more than half of the Fortune 500.
“Our clients are crying out for an analytics solution that integrates seamlessly across their DevOps toolsets – and so we are very excited to bring them Plandek’s best-in-class end-to-end analytics platform.” – Simon Haighton-Williams, Adaptavist CEO
Plandek’s partnership with Accenture, enables Plandek clients to engage with Accenture’s Enterprise Agility team and the Accenture Atlassian Practice.
Our friends at Accenture are very familiar with the Plandek analytics platform and how best to leverage it, in order to drive immediate business value in scaled Agile environments.
For US clients particularly, Plandek has a re-selling and partnership agreement with HyperVelocity.
HyperVelocity Consulting is a leading Atlassian and Agile specialist headquartered in Los Angeles, serving clients locally in Southern California and Enterprise clients globally.
HyperVelocity specialises in complete Agile Transformations with an exclusive focus on the Atlassian suite (JIRA Software, Confluence, Bitbucket, Bamboo) – providing implementation, training, and technical support.
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