Revised edition 2023
The Ultimate Guide to Software Delivery and Engineering Metrics
Charlie Ponsonby, CEO and Co-founder
Will Lytle, COO
As DevOps Value Stream Management (VSM) goes mainstream, large and small organisations increasingly recognise the need to apply data analytics to more effectively manage the end-to-end software delivery process – to deliver quality software faster and more predictably.
Plandek is a global leader in end-to-end software delivery metrics and analytics, and we work with clients of all sizes and levels of Agile DevOps maturity.
This ‘Ultimate Guide’ is designed as a practical resource to help you select the metrics that you might want to track (relevant to your use case), the tools you need to collect the data, and how you might set targets, embed the metrics across your organisation and drive real behaviour change, in order to improve your delivery effectiveness.
The guide draws on our experience from multiple clients who use Plandek’s end-to-end software delivery analytics to improve their delivery capability and outcomes.
- The rise and rise of end-to-end software delivery metrics
- End-to-end metrics in effective DevOps Value Stream Management
- Key watch outs when applying software delivery metrics
- Overall delivery health and alignment metrics (‘North Star’ metrics)
- Delivery and Agile Metrics (including the Flow Metrics)
- Sprint (dependability) metrics
- Code Metrics
- DevOps and Engineering Metrics (including the DORA metrics)
- Metrics for different levels of Agile DevOps Maturity
- Engaging the internal customer – software delivery metrics and reporting for the C-suite
- Intelligent analytics – from descriptive to predictive and prescriptive software delivery analytics
- Case Study 1 – Reducing Cycle Time by 25% at a global data business
- Case Study 2 – Building an insight-driven delivery organisation with Plandek: using Plandek to reduce Cycle Time by 75% and increase deployment frequency by 15%
- Case study 3 – Using Plandek to improve the dependability of teams to deliver software more predictably: Increasing sprint accuracy by 15% at a European fintech business
Download the Ultimate Guide to Software Delivery Metrics
This in-depth guide is a practical resource that will help you: select the metrics that you want to track (relevant to your use case); identify the tools you need to collect the data; set targets and embed the metrics across your organisation; and drive real behaviour change in order to improve your delivery effectiveness.