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Our view is that clever analytics alone won’t solve critical business problems. Organisations often benefit from a framework to help them:
1. consider what they want to measure and select an appropriate hierarchy of metrics
2. embed those metrics into the daily rhythm of the delivery process.
So Plandek surfaces metrics and insight – and IDAD provides the framework to harness the power of the surfaced insight – to deliver real business benefit.
“Our proprietary Insight-driven Agile Delivery (IDAD) framework helps clients leverage the power of Plandek – it helps them build a hierarchy of meaningful metrics, tied to their core Agile objectives.”
IDAD starts by agreeing the ‘North Star’ metrics to be used by technology leadership to track overall improvement in software delivery.
Typically, these are delivery metrics that underpin the core Agile objective of the ‘early and continuous delivery of valuable software’. And they are carefully chosen to be meaningful when viewed at aggregate level.
Commonly used ‘North Star metrics’ are shown on the right.
The IDAD framework helps you select a hierarchy of meaningful metrics that collectively underpin your core software delivery objectives.
These metrics stretch across your SDLC and are typically owned by Engineering, Delivery, PM, and DevOps.
Our Customer Success team works with our clients to agree on a set of metrics that meet their particular circumstances. The most popular of these metrics are shown below.
IDAD is not a rigid framework. Instead it is intended as the basis from which clients can build their own bespoke metrics sets that more closely mirror their objectives.
As such, there are a variety of commonly used metrics setting approaches – such as OKRs (Objectives and Key Results) or GQMs (Goal, Metric, Question) which can also be applied to define a bespoke metric set. These bespoke metrics can then be surfaced in customised dashboards using Plandek.
Having agreed your metrics strategy, we can then help you embed metrics into the daily rhythm of your software delivery organisation. So that teams can drive and track their continuous improvement over time.